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Shipping Policy


We ship in the USA only via Ups, TForce, CEVA, Fedex, or USPS Shipping.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Shipping Policy

Most in stock items ship within 3-4 business days. Some items must be special ordered or built to order and will ship within one to three weeks based on availability. Orders are shipped on first come first serve basis

Game and Sport World ships all oversized items via motor freight (18-wheeler). The shipping rate provided for motor freight deliveries includes residential delivery and lift gate service. The motor freight company will contact you when your item reaches the local hub to arrange a delivery date and time. If you would like to arrange for inside delivery please indicate this in the Special Instructions section of the check out process. Please note that inside delivery, stairs, and assembly are extra cost and are not refundable if the item is returned

We offer the following shipping rates:

Residential Delivery - First Dry Area (Garage/Covered Porch) Liftgate Included

White Glove Inside Delivery - Freight Driver Delivers Inside to Room of Choice

White Glove Inside Delivery and Set Up/Installation

Shipping Refusals/Missed Freight:

If you miss your freight delivery appointment there is $100 redelivery Fee

If your freight/small package delivery is returned to us because you did not schedule your delivery appointment, on vacation, or any other reason you will be responsible for the actual freight shipping charges and return freight charges.

If you fail to be available during the arranged delivery, additional charges will occur. The motor freight company will store the item until delivery can be rescheduled. Please note these charges are normally very high and will be the responsibility of you the customer.

All other items are shipped via UPS Ground. UPS will deliver packages requiring a signature.

Refusal to take delivery of products will result in a refund of 80% of the purchase price for normal items and 0% for custom made items, minus applicable shipping to your cost even if we offered free shipping you will also be responsible for any storage costs incurred by the freight company for not receiving the item on time. 

For items shipped via UPS:

Your tracking information will be emailed to you via the email provided during checkout. You can visit the carrier's website to track your item.

For items shipped via motor freight:

Your tracking information will be emailed to you via the email provided during checkout. You can visit the carrier's website to track your item.

Damaged Items:

If there is visible damage upon inspection of the item,

Refuse the delivery, make note of the damage on the bill of lading and contact us. If damage is not noted, the motor freight company may reject the claim. Please note that if you accept the delivery when there is visible damage, neither the motor freight company nor our company will be responsible for any damage claims.

If there is concealed damage, it is very important that you document it with pictures and notes. A claim still needs to be filed with the motor freight company, but we will assist you with the claim and work to insure that you are a satisfied customer. You must file this claim within 48 hours of delivery. If the claim is not filed in a timely manner, the motor freight company will not accept the claim. We will either have the item returned to us for a full refund minus the shipping charges or we will repair the item.

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